Frequently Asked Questions
Here are answer to the most frequestly asked questions. If you can’t find an answer to your questions send us a message by using the form above.
What payment methods do you accept?
You can pay with Mastercard, Visa or American Express (Amex) cards. Online payments secured by Stripe. You can also use PayPal.
How do I order?
Start by selecting a layout that you like and add it to cart. After payment you’ll be directed to a form to fill in your information and to upload your files. After that you’ll receive your proof and after approval, the HTML file.
When do I receive my HTML signature?
We’ll send you a proof within 24h from your order. Upon approval of the design we’ll then send you the final HTML file within 24 from that. We see custom handmade (mouse made) email signatures so they take a moment to create. If you are a designer you can also buy just the templates.
Are the email signatures responsive?
There are only a few email clients that support sending and receiving responsive emails, therefore we don’t code our email signatures to be responsive. Instead, we focus on designing templates that look good across all screen sizes. If you’re wanting your email signature to look responsive, we suggest that you select a design with mobile screen sizes in mind.
Can you update my signature?
We can update the signature that you bought from us. Text edits can often be done for free (few rounds) and graphic edits can be done for a small fee.
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